wendymorrisondesign

No appointment is necessary to visit our London showroom at the&#xA0;Chelsea Design Centre. However, if there are specific designs you would like to view, we recommend letting us know in advance so we can have them prepared for your visit.

No appointment is necessary to visit our London showroom at the Chelsea Design Centre.However, if there are specific designs you would like to view, we recommend letting us know in advance so we can have them prepared for your visit.

Do I need to book an appointment to visit the showroom?

Showroom & Opening Hours

Stock Levels and Lead-Times

Are your rugs vegan?

Where are your products made?

How can I subscribe to your newsletter?

Do you offer rug samples?

Can you make stair runners or wall-to-wall rugs?

What materials are used in your rugs?

Rug Pile Heights

Do you offer Virtual Consultations?

General

UK Shipping

European Union Shipping

US and Rest of the World Shipping

How do I check my Shipment status?

Are you able to provide a time slot for delivery or notify me when you’re nearby?

I’ve ordered multiple items. Will they arrive together?

Will the courier deliver into my house?

What are your estimated delivery times?

Will I be charged customs duties?

Shipping & Delivery

What is your refund policy?

How can I report damages and issues?

How do I request a return within EU?

Do you notify me about my refund status?

Returns & Refunds

Rug Care

Wallpaper Care

Fabric Care

Crewel Embroidery Care

Product Care

What are your London Showroom opening hours?

Do I need to book an appointment to visit the showroom?Updated 2 months ago