Returns & Refunds
Returns, Refunds and Damages
What is your refund policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You'll also n
How can I report damages and issues?
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and take corrective action. Unfortunately, we cannot accept returns on custom pro
How do I request a return within EU?
If your goods are being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. Your item must be in the same condition that you received it, unused and in its origina
Do you notify me about my refund status?
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take som