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Rugs:Hand-Tufted Rugs:&#xA0;Panipat, IndiaHand-Knotted Rugs:&#xA0;NepalOther:Wallpaper and Fabric:&#xA0;United KingdomWall Hangings and Cushions: Kashmir, India

Rugs:. Hand-Tufted Rugs: Panipat, India. Hand-Knotted Rugs: Nepal. Other:. Wallpaper and Fabric: United Kingdom. Wall Hangings and Cushions: Kashmir, India

Where are your products made?

General

Stock Levels and Lead-Times

Are your rugs vegan?

How can I subscribe to your newsletter?

Do you offer rug samples?

Can you make stair runners or wall-to-wall rugs?

What materials are used in your rugs?

Rug Pile Heights

Do you offer Virtual Consultations?

UK Shipping

European Union Shipping

US and Rest of the World Shipping

How do I check my Shipment status?

Are you able to provide a time slot for delivery or notify me when you’re nearby?

I’ve ordered multiple items. Will they arrive together?

Will the courier deliver into my house?

What are your estimated delivery times?

Will I be charged customs duties?

Shipping & Delivery

What is your refund policy?

How can I report damages and issues?

How do I request a return within EU?

Do you notify me about my refund status?

Returns & Refunds

Rug Care

Wallpaper Care

Fabric Care

Crewel Embroidery Care

Product Care

What are your London Showroom opening hours?

Do I need to book an appointment to visit the showroom?

Showroom & Opening Hours

Where are your products made?Updated 2 months ago