General
General Enquiries
Stock Levels and Lead-Times
In Stock. If an item is marked as in stock, it is available at one of our locations serving your area. Once you place your order, our team will contact you with shipping details and estimated delivery times. Extended Lead Times. Some of our products
Are your rugs vegan?
Our standard rugs are not vegan, however they are made with ethically sourced natural materials. We use New Zealand wool, renowned for its free-range practices and high animal welfare standards, and Tibetan wool, sourced from sheep that roam freely i
Where are your products made?
Rugs:. Hand-Tufted Rugs: Panipat, India. Hand-Knotted Rugs: Nepal. Other:. Wallpaper and Fabric: United Kingdom. Wall Hangings and Cushions: Kashmir, India
How can I subscribe to your newsletter?
You can subscribe to our Newsletter by scrolling to the bottom of our website and completing the mailing list form located in the black banner.
Do you offer rug samples?
Yes, we offer loan 50 x 50cm rug samples for £60 per sample, which is fully refundable upon return. We kindly ask that samples are returned within 2 weeks of delivery. Please return your samples to the following address: Wendy Morrison DesignSuite 1A
Can you make stair runners or wall-to-wall rugs?
Yes. We can create stair runners, but the feasibility depends on the shape and size of the staircase. We have a stair runner document to guide clients on what information is required, please get in touch to request this. We can also make wall-to-wall
What materials are used in your rugs?
Our hand-knotted rugs are made from wool and silk, while our hand-tufted rugs are made from wool and Tencel.
Rug Pile Heights
Hand-tufted rugs have a standard pile height of approximately 16mm (including backing and binding), with a minimum of around 10mm for custom designs. Hand-knotted rugs have a standard pile height of around 8mm. The Mumtaz Mahal tufted rug has a sligh
Do you offer Virtual Consultations?
Yes! We offer complementary 30-minute virtual consultations to help clients choose the perfect rug, wallpaper, or fabric for their space. These are held via Teams and they are great to discuss your project, review images or room layouts, and receive